Site #1 is in the front row.
CANCELLATION POLICY: Please consider this policy prior to purchasing your facility reservation.
Cancellations or changes must be made 15 days in advance of reservation. Reservations can be rescheduled 12 months from the original reservation date, so you will have a credit for 12 months.
REFUND POLICY: Please understand at the time of booking your reservation that you immediately prohibit other people from reserving & utilizing that facility - they therefore go elsewhere to locate a facility for that date. However, if you need to cancel your reservation you have one opportunity to reschedule within 12 months of the reservation date.
We will observe a NON-REFUNDABLE reservation fee policy with the following exceptions:
- Accident, serious injury or death of an immediate family member
- Travel conditions where a substantial risk is required in order to travel such as a winter storm where a travel advisory has been issued
- We are unable to provide your facility (or like facility) in operable condition for the date of your event
- Cancellations or requests for rescheduling cannot be done online and must be made by calling the Conservation Office at (515) 832-9570 or email hccb@wmtel.net