Community Relations Coordinator

DICKINSON COUNTY   TITLE:  Community Relations Coordinator                                                 FLSA:  Nonexempt  

Supervision: Executive Director                                                                                                              Updated 12-9-2021  

GENERAL DISCRIPTION   PURPOSE OF POSITION:   Provide overall promotional and communications support for Dickinson County Conservation, assist with visitor services at the Nature Center facility, assist with administrative duties, and coordinate membership and volunteer programs.  Summer hours are Tuesday through Saturday, Winter hours, Saturdays rotate between 4 staff members which would be typically 1 saturday a month.  

ESSENTIAL FUNCTIONS:  

•           Increase advancement and awareness of Dickinson County Conservation by supporting its mission, encouraging visitation, membership and positive visitor experiences  

•           Provide marketing/promotional support for all Dickinson county conservation areas, projects and programs.  

•           Maintain the county conservation website, social media, membership works and all other platforms.  

•           Design, layout, and edit conservation publications annually, such as brochures, signs and posters.  

•           Maintain a list of media contacts, develop and distribute press releases and maintain calendar announcements.  

•           Stationed at the front desk at the Dickinson County Nature Center serve as ambassador of mission by greeting visitors, answering phones, monitoring materials (e.g. brochure rack stocked, equipment check out, such as snowshoes, GPS units).  Hours Tuesday - Saturday

•           Manage the operation of the nature center gift store, which include ordering, and stocking of supplies.  

•           Be a motivated self-starter, assume responsibility for completing daily tasks on visitor services checklist when volunteers are not present, including spot cleaning of exhibits and entry area.  

•           Develop job task list for volunteers to do when they have time or interest.  

•           Writing grants for projects and program that need added funding to support the Dickinson County Conservation.  

•           Initiate, train, and supervise volunteers. Actively support culture of volunteerism through recruitment, recognition and retention/  

•           Manage and guide all activities related to the membership program, by writing thank you letters and entering information into membership works.  

•           Manage the Maser Monarch Lodge rental and cleaning the facility.

•           Assist with new projects and perform other tasks as assigned by the Conservation Director                

ESSENTIAL KNOWLEDGE, SKILL AND ABILITY:  

•           Knowledgeable and proficient in Microsoft Office software including Word, and Excel required (Word Press, Membership works, PC-based Adobe Photoshop, MS Publisher and. or Illustrator desirable)  

•           Knowledge of general office procedures including ability to operate personal computer, printer, square cash register, etc.  

•           Knowledge of and/or ability to learn organizational mission and objectives in order to serve as ambassador of Dickinson County                    Conservation  

•           Skilled at oral and written communication skills, along with skilled grant writing.  

•           Ability to convey enthusiasm about the volunteer program, and to retain volunteers  

•           Ability to pay close attention to detail, as accuracy is an essential function of this position  

•           Ability to communicate tactfully and courteously with others as well as ability to communicate orally and effectively to groups and individuals in both formal and informal situations  

•           Ability to work non-standard workweeks (including Saturday and some evenings)  

•           Ability to work well independently as well as part of team  

•           Ability to accurately prepare and maintain basic departmental records and reports  

•           Ability to get to and from job site in all types of weather conditions  

•           Ability to understand and follow both oral and written instructions  

•           Ability to establish and maintain effective working relationships with supervisors, fellow employees, various organizations and the public.      

ESSENTIAL EDUCATION, CERTIFICATION AND/OR LICENSES:

Bachelor’s Degree in Biology, Wildlife Management, Environmental Science, Nature Interpretation, Parks & Natural Resources, Conservation Management, Marketing, Communications or related field preferred.  OR   Work experience in related field or equivalent combination of education and experience.  

Must have or obtain CPR/AED training and basic first aid within a time frame established by Dickinson County Conservation.  

Must possess valid driver’s license at the time of hire and maintain it throughout the course of employment.      

ESSENTIAL PHYSICAL DEMANDS AND TYPICAL WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Attendance at work is an essential function of this position.  Work is generally performed in the Dickinson County Nature Center; however, incumbent may have to assist with outdoor programs, which may require hiking.  Position requires a considerable amount of physical activity while assisting with outdoor programs, including extended periods of sitting, standing, kneeling, bending, crouching, reaching, stooping and climbing. Duties may require the ability to walk for extended periods of time and the incumbent must have the ability to maneuver over uneven ground. An incumbent must also have the ability to transport themselves to and from various locations throughout the county parks and surrounding jurisdictions.    Duties also require the ability to tolerate an indoor and outdoor work environment that includes contact with dirt, dust and sun exposure.  An incumbent must have the ability to frequently lift, push, pull and/or carry equipment, supplies and other materials weighing up to 10 lbs., and to occasionally lift, push, pull and/or carry equipment, supplies and other materials weighing up to 25 lbs. An incumbent must also possess the hand-eye coordination and manual dexterity necessary to use hands and arms to reach, finger, handle, grasp, and feel, and operate the following: vehicles, computers,  and any other pieces of equipment that are used to perform the essential functions of the job.   Work hours may be required before or after business hours. Vision abilities, correctable to normal ranges, include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Communication abilities include the ability to talk and hear within normal ranges.   Work requires interaction with the general public and may be stressful when dealing with time constraints.   Under supervision of the Conservation Director, performs a range of office and administrative assistant duties to assure flow and continuity in daily operations of all aspects of the Conservation Board.