FAQ

Reserving a Facility

How do I set-up an account?

1)       Click on the “Login” icon link at the top right corner of the Webster County home page, at the Login page, click the "Create Account" box
         in the lower right corner of page, the Account Registration page will open; or,
1a)   Click on the "Make Reservation" tab at the top of the Webster County home page, a drop down box will open, click on "Register Now" in the bottom
         right corner of the drop down box, the Account Registration page will open; either, step 1 or step 1a, may be used to access
         the Account Registration page.
2)
     Enter a username (no restrictions).
3)       Enter a password: Password must be between 4-8 characters and contain at least one upper case alpha letter, one lowercase alpha letter, one
         number
 and no special characters - $,%,#, etc.  
4)       Enter the personal information required: Required information has a  red * asterisk next to it.
5)       Enter billing information.
6)       Select the county in which you are interested (​Webster).
7)       Check/uncheck the box to receive e-updates.
8)       Click create account.

How do I make a cabin or shelter reservation?

1)       Must first create a personal user account, click this link: "Register Now!" , to go to the Account Registration page; if, you have already created
         an account, click the  “Login?” icon at top right corner of page and enter your account            
         information, return to the Webster home page on mycountyparks.com.
2)       
On the Webster County home page, click on the “Parks” tab and then click on name of the park in which the facility you wish to reserve is located.
3)       
At the park home page, click on the “Facilities” tab.
4)       
A list of reservable facilities will appear, scroll the list, click on the name of the facility you are interested in reserving. 
5)       
Information and descriptions of the facility will be on the page, Click on “Check Availability” or “Book Now” , to the right of the facility image, to access  a calendar that will identify the facility dates already reserved and the dates that are available for reservations.
6)       
After you select “Book Now”, the facility calendar will open; on the facility calendar, click the date of check-in/arrival, then click the last night you plan
         to stay at the facility on the calendar, the departure/check-out date will be recorded by default on the following calendar day.
         The minimum number of nights required for a facility reservation will be displayed above the calendar; in addition, green shaded areas on the calendar
         represent dates that must be reserved together, due to special reservation restrictions.
7)       
Click on “Add to Cart” box at the upper right corner of page.
8)       
The View My Cart page will open, verify the facility, arrival/departure dates, total fee and number of nights are correct, click on "Checkout" box; or,
         if you wish to add additional facilities to the cart, click on "Continue Shopping", the Facility page will open.
9)       
Repeat step 4 through step 8 to add facilities to your cart. Once all desired facilities are in the cart, click on "Checkout" box,
         the Facility Checkout page will open.
10)  
  At the Facility Checkout page, enter the number of occupants and fill out all the required information marked with a Red* asterisk for each facility
         in the cart. Read the Rental Agreement, Cancellation Policy and Refund Policy for the facility so you clearly understand Webster County Conservation
         policies. You must click on each agreement conditions box for each facility in your cart before the reservations will be finalized.
         Click "Next Step" box to continue checking out. The
Payment page will open.
11)    Complete the Billing Information requested, (first name, last name, etc.), all fields marked with a Red* asterisk must be completed.
12)    Complete the Payment Information, all fields marked with a  Red* asterisk must be completed, check the Cart Information on right side of page
         to verify the facility and dates are correct. Click “Submit Purchase” box. Only accepting Mastercard, Visa, and Discover.
13)   
Order Receipt will appear as your next screen, print for your records and bring with you the day of your reservation, an
        email with an Order Receipt will also be sent to the email address listed in the personal account profile.

What policy changes are being implemented for on-line reserves?

Cabin & Shelter:
Cabins will be reservable up to two years in advance and a minimum of 3 days in advance of arrival date; for example, will need to reserve a facility no later than Wednesday, for a reservation with a Friday arrival date.
At the time of making a reservation, full payment will be required with a credit card. 


Campsites:
The campground policies at John F. Kennedy Park will NOT change. Campsites are on a first come, first serve basis only.