FAQ

Camping

Camping at Willow Lake Recreation Area or Schaben Park

At this time we do not offer reservations for campsites. Campsites at Willow Lake Recreation Area or Schaben Park are first come, first serve basis. Campsites shall be considered occupied when the proper registration form has been completed with fee included and deposited, the completed receipt has been placed on campsite post and the campsite is occupied by placing a camping unit on it, i.e. tent, pickup camper, popup camper, motor home, covered bus or recreational trailer. Each campsite is limited to one trailer and one tent or two tents. Campground checkout time is 4 p.m. and the campsite stay is limited to 14 consecutive days.

General Questions

What is the cabin cancellation policy?

Please consider this policy prior to purchasing your facility reservation. SHOULD YOU CHOOSE TO CANCEL A RESERVATION, YOU WILL FORFEIT 100% OF ALL RESERVATION FEES PAID.  ALL cancellations or requests for refunds cannot be done online and must be made by calling the Conservation Office at (712) 647-2785.

What is the cabin refund policy?

Please understand at the time of booking your reservation that you immediately prohibit other people from reserving & utilizing that facility - they therefore go elsewhere to locate a facility for that date.   

We will observe a NON-REFUNDABLE reservation fee policy with the following exceptions: 

  • Accident, serious injury or death of an immediate family member 
  • Travel conditions where a substantial risk is required in order to travel such as a winter storm where a travel advisory has been issued 
  • We are unable to provide your facility (or like facility) in operable condition for the date of your event 

Can I pick mushrooms in county parks?

Yes, it shall be lawful to collect the fruit of all nut and berry producing plants or mushrooms for noncommercial home use on any HCCB area, providing that the collector does not otherwise damage the parent plant. 


Is there a park entrance fee?

No there are no entrance fees to visit any HCCB areas. 

How do I contact a park ranger?

During business hours, Monday-Friday, 8 a.m.-4:30 p.m. call the HCCB office at (712) 647-2785. After hours, call Harrison County Communications at (712) 644-2244 and a park ranger will be contacted. If there is an emergency, call 9-1-1.

Reserving a Facility

How do I create an account?

Creating an account or becoming a MEMBER of MyCountyParks.com is an easy process, if you follow the steps below.  The first step is to click on the “Register Now” link at the top right corner. Use the following steps to create your account:
a) Enter a username (no restrictions)
b) Enter password (password must between 4-8 characters and contain at least one upper case alpha letter, one lower case alpha letter one number and no special characters)
c) Enter the personal information required (required information has a red * next to it)
d) Enter billing information
e) You must select the County in which you are interested (Harrison)
f) Check/uncheck the box to receive e-updates
g) Click create account



Rules

Can I swim at Willow Lake?

Yes, but only at the designated beach area at the Willow Lake Recreation Area. The beach will be closed between the hours of 10:30 p.m. and 6 a.m. the following day. No alcohol or glass bottles are permitted on the beach. 

  


Can I bring my pet to a cabin or camping?

Pets are not allowed in or around the cabins either by renters or visitors. They are allowed in the campground, however they must be in a carrier or leashed not exceeding six feet in length and not attached to any tree or shrub. Owners are responsible for maintaining areas occupied by pets and are responsible for their pets creating any excessive noise at all times.